All items are made to order with care in our Edinburgh studio. Your order will be processed as soon as possible, but please allow up to 4 weeks for dispatch during busy times. There may be further delays due to Covid-19. Your order processing time (the time it takes us to make it) is separate from the shipping time you see at checkout.
Shipping charges for your order will be calculated by weight and displayed at checkout.
Upon placing your order you will receive a confirmation email. You will receive another notification email with your tracking number when your order has shipped.
UK ORDERS: All UK orders below the value of £50.00 will be send via Royal Mail First Class Signed For. Orders above the value of £50.00 will be sent via Royal Mail Special Delivery or Parcelforce Worldwide. You will receive a tracking number for all orders over the value of £50.
INTERNATIONAL ORDERS: We ship worldwide. All international orders will be send via Royal Mail International Tracked or Parcelforce Worlwide Global Priority (this is also a tracked service). Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Emily Millichip is not responsible for these charges if they are applied and they are your responsibility as the customer.
If you have any further questions regarding shipping please email firstname.lastname@example.org.